• 1. Introduction

     

    Welcome to TALIM FZ-L.L.C (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you use https://talimstore.com (the “Site”) or purchase our products.

    By using the Site, you consent to the practices described in this policy.

     

    2. Information We Collect

     

    We collect the following data to fulfill your orders and improve your experience on our Site.

    2.1 Personal Information

    • Contact Details: Your name, email address, phone number, and shipping address.

    • Payment Information: Your credit/debit card details are not stored by us. They are collected and processed securely by our trusted and UAE-licensed payment gateway partners.

    • Account Data: Your username and password, if you choose to create an account with us.

    2.2 Non-Personal Information

    • Usage Data: Your IP address, browser type, device information, and pages visited on our Site.

    • Cookies: We use cookies to track Site activity and improve your user experience (see Section 6).

    2.3 Payment Gateway & Data Privacy Disclaimer

    • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

    • https://talimstore.com/ will not pass any debit/credit card details to third parties.

    • https://talimstore.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.

    • However, https://talimstore.com/ (website) cannot guarantee the security of any information that is disclosed online.

    • https://talimstore.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

     

    3. How We Use Your Information

     

    We use your data for the following purposes:

    • To process your orders, manage payments, and deliver your products.

    • To communicate with you regarding your account, orders, or promotional offers.

    • To improve our Site’s functionality, product offerings, and overall user experience.

    • To comply with our legal obligations in the U.A.E. (e.g., for VAT reporting under Federal Tax Authority guidelines).

     

    4. Data Sharing & Third Parties

     

    We share your data only when necessary and with trusted partners:

    • Payment Processors: Secure UAE-licensed payment gateways (e.g., Telr, Network International) to complete your transactions safely.

    • Logistics Partners: Reputable shipping companies (e.g., Aramex, Emirates Post) to deliver your orders.

    • Legal Authorities: When required by U.A.E. law, such as for fraud investigations or in response to a legal request.

    We will never sell or rent your personal data to third parties for marketing purposes.

     

    5. Data Security

     

    We take data security seriously and implement the following measures:

    • Encryption: All financial transactions are processed using secure SSL/TLS encryption.

    • PCI DSS Compliance: Our payment gateways are PCI DSS compliant, and your payment data is processed securely and never stored on our servers.

    • Access Controls: Access to your personal data is restricted to authorized staff members who need it to perform their duties.

     

    6. Cookies & Tracking Technologies

     

    • Purpose: Cookies are small files stored on your device that help our Site function effectively. They help us remember your preferences (like items in your cart), analyze traffic, and enhance performance.

    • Management: You can manage or disable cookies through your web browser’s settings. Please note that disabling cookies may limit some of the Site’s functionality.

     

    7. Your Rights Under U.A.E. Law

     

    Under the U.A.E. Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

    • Access: Request a copy of the personal data we hold about you.

    • Correct: Ask us to update or correct any inaccurate information.

    • Delete: Request the erasure of your data, except where we are required to retain it for legal or tax compliance.

    To exercise any of these rights, please contact us at support@talimstore.com.

     

    8. Data Retention

     

    We retain your data only for as long as it is necessary for the purposes it was collected:

    • Order Information: Retained for a minimum of 5 years to comply with U.A.E. financial and VAT record-keeping requirements.

    • Account Information: Retained until you request the deletion of your account.

     

    9. International Transfers

     

    Your data is stored on secure servers located within the U.A.E. For international deliveries, we will share your shipping details with our international logistics partners to facilitate the delivery.

     

    10. Children’s Privacy

     

    Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it immediately.

     

    11. Updates to This Policy

     

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

     

    12. Contact Us

     

    If you have any questions, concerns, or complaints regarding your privacy, please contact us:

    • Email: support@talimstore.com

    • Company: TALIM FZ-L.L.C

    • Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

    Governing Law: This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.